TERMS & CONDITIONS

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Effective Date: August 15, 2015 Last Updated: September 11, 2026

1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your access to and use of the website located at 1stclassgraphics.com (the “Site”), operated by 1st Class Graphics (“1st Class Graphics,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

These Terms apply to visitors, prospective customers, and customers who interact with the Site. They do not replace or override any separate signed order form, work agreement, wholesale/reseller agreement, or invoice between you and 1st Class Graphics, which will govern in the event of a conflict with these Terms.

2. About Our Services

1st Class Graphics provides vehicle wraps, graphics, signage, and related design and installation services to retail and wholesale/reseller customers. Specific project scope, materials, pricing, timelines, and warranty terms for any order are defined in a separate quote, work order, or invoice, not on this Site. Nothing on this Site constitutes an offer to enter into a service agreement, and images or pricing shown on the Site are for illustration only unless confirmed in writing.

3. Use of the Site

You agree to use the Site only for lawful purposes. You may not:

Attempt to gain unauthorized access to the Site, our systems, or related networks
Use automated tools (bots, scrapers) to extract content without our written permission
Interfere with the Site’s functionality or security
Use the Site to transmit harmful code or unsolicited advertising
Misrepresent your identity, business, or affiliation when contacting us through the Site

We reserve the right to restrict or terminate access to the Site for anyone who violates these Terms.

4. Intellectual Property

All content on the Site — including text, photos of completed wraps and installations, logos, and design examples — is owned by 1st Class Graphics or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from Site content without our prior written consent, except for personal, non-commercial reference (e.g., saving an image for inspiration).

Custom designs, artwork, and proofs created for a specific customer order are governed by the ownership and usage terms in that order’s agreement, not these Terms. Unless otherwise agreed in writing, 1st Class Graphics retains the right to photograph completed work for portfolio and marketing use.

5. Wholesale and Reseller Customers

Customers purchasing on a wholesale or reseller basis are subject to the terms of their individual wholesale agreement, including any delivery confirmation, inspection, and claims procedures specified there. All claims relating to a wholesale order — including claims of damage, defect, shortage, or non-conformity — must be submitted in writing within five (5) business days of delivery, accompanied by photographic documentation. Claims submitted after this window are waived in full. Once a wholesale customer or its end customer has installed, applied, resold, or otherwise used the product, all claims related to that product are waived. In the event of a conflict between this Site’s Terms and a signed wholesale agreement, the wholesale agreement controls, except that no provision of a wholesale agreement will be read to extend any claims or notice period beyond what is stated here unless it does so in a signed writing that expressly references this section by number.

6. No Guarantee of Specific Outcomes

While we stand behind the quality of our workmanship, all wraps, graphics, signage, and installations are provided on an “as-is” basis except to the extent a specific written warranty is issued with your order. 1ST CLASS GRAPHICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT EXPRESSLY STATED IN A SEPARATE SIGNED WARRANTY DOCUMENT. Any such written warranty is the customer’s sole and exclusive remedy and is void if the product is improperly installed, improperly maintained, modified, exposed to conditions outside manufacturer specifications, or installed/maintained by anyone other than 1st Class Graphics or a party it authorizes in writing.

1st Class Graphics is not responsible for, and expressly disclaims liability for, pre-existing vehicle or surface conditions (including but not limited to prior paint damage, rust, dents, aftermarket coatings, or improperly cured paint) that affect wrap adhesion, appearance, or removal, whether or not such conditions were identified before installation. Factors outside our control — weather exposure, road conditions, storage conditions, car washing method, and general wear — are excluded from any warranty coverage.

7. Payments and Billing

Payment terms, deposits, pricing, and invoicing schedules are established in individual quotes, work orders, or wholesale agreements between 1st Class Graphics and the customer, and are not processed through this Site unless a specific online payment portal is provided and identified as such. Any billing disputes should be directed to the point of contact identified on your invoice or order and must be raised in writing within five (5) business days of invoice date; undisputed invoices are deemed accepted after that period. Late payments accrue interest at the maximum rate permitted under Texas law, and 1st Class Graphics may withhold delivery, installation, or release of any completed work until payment in full is received.

8. Third-Party Links and Services

The Site may reference or link to third-party platforms (e.g., material manufacturers, review sites, social media, payment processors). We do not control and are not responsible for the content, policies, or practices of third-party sites or services. Your use of any third-party platform is subject to that platform’s own terms.

9. Disclaimers

THE SITE AND ITS CONTENT, AND ALL SERVICES REFERENCED ON THE SITE, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, EXCEPT WHERE SUCH DISCLAIMER IS PROHIBITED BY LAW. We do not warrant that the Site will be uninterrupted, error-free, or secure, or that colors, textures, or finishes shown on the Site or in any digital proof will render identically on your vehicle or surface due to screen, lighting, material batch, or substrate variation. Any proof approval by the customer is a final acceptance of design, color, and layout, and 1st Class Graphics bears no liability for discrepancies between a digital proof and the finished product arising from these factors.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, 1ST CLASS GRAPHICS AND ITS OWNERS, OFFICERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND — INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST BUSINESS OPPORTUNITY, LOSS OF GOODWILL, VEHICLE DOWNTIME, OR COST OF SUBSTITUTE SERVICES — ARISING FROM OR RELATED TO THE SITE, ANY SERVICES REFERENCED ON THE SITE, OR ANY ORDER, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF 1ST CLASS GRAPHICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL 1ST CLASS GRAPHICS’ TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THE SITE, ANY ORDER, OR ANY SERVICES EXCEED THE LESSER OF (A) THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM, OR (B) $500. THIS LIMITATION APPLIES EVEN IF ANY REMEDY PROVIDED HEREIN FAILS OF ITS ESSENTIAL PURPOSE, AND EVEN WHERE A SEPARATE SIGNED ORDER, WORK AGREEMENT, OR WHOLESALE AGREEMENT IS SILENT ON LIABILITY — UNLESS THAT SIGNED AGREEMENT EXPRESSLY STATES A DIFFERENT LIABILITY CAP.

Any claim against 1st Class Graphics must be brought within one (1) year of the date the cause of action accrues, or it is permanently barred, to the extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless 1st Class Graphics, its owners, officers, employees, contractors, and installers from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to: (a) your use or misuse of the Site; (b) your violation of these Terms; (c) any content, artwork, logo, image, or material you supply for use in a wrap, wrap design, or graphic, including any claim that such material infringes a third party’s intellectual property or other rights; (d) your installation, modification, or maintenance of any product outside the scope authorized by 1st Class Graphics; or (e) any claim brought by an end customer of a wholesale or reseller transaction. This indemnification obligation survives termination of any relationship between you and 1st Class Graphics.

12. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of the Site, or placement of any subsequent order, after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles, and without regard to the United Nations Convention on Contracts for the International Sale of Goods, which does not apply.

Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any order or service shall be resolved by binding arbitration administered under the rules of the American Arbitration Association, conducted by a single arbitrator in Tarrant County, Texas. Judgment on the arbitration award may be entered in any court of competent jurisdiction. EACH PARTY WAIVES ITS RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, AND ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY. Notwithstanding the foregoing, 1st Class Graphics may seek injunctive relief in the state or federal courts of Tarrant County, Texas to protect its intellectual property or to collect payment on an unpaid invoice.

Before filing an arbitration demand, both parties agree to attempt to resolve any dispute informally by contacting the other party in writing and allowing thirty (30) days for resolution.

14. Severability

If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be so modified, and the remaining provisions will remain in full force and effect. No failure or delay by 1st Class Graphics in enforcing any provision of these Terms constitutes a waiver of that provision or any other provision.